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Terms of Service

Government of Kenya Free Public WiFi - Terms of Service

1. Introduction

Welcome to the Government of Kenya Free Public WiFi. By accessing and using this network, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Acceptance of Terms

By connecting to this network, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use this network.

3. Fair Usage Policy

To ensure equitable access to all users, this network is subject to a fair usage policy. Users are expected to:

Avoid engaging in activities that consume excessive bandwidth (e.g., video streaming, large file downloads).

4. Permissible Use

Users agree to use this network for lawful purposes only. Prohibited activities include but are not limited to:

Engaging in any illegal activities or promoting illegal activities.
Transmitting any content that is offensive, defamatory, or otherwise inappropriate.
Attempting to gain unauthorized access to other systems or networks.
Distributing malware or engaging in any activity that could harm the network or other users.

5. Data Protection and Authentication

To access the Government of Kenya Free Public WiFi, users may be required to authenticate using personal data such as their national ID number and mobile phone number. This information is collected solely for the purpose of verifying the identity of users and ensuring secure, auditable access.

All personal data collected will be handled in compliance with the Kenya Data Protection Act No. 24 of 2019 and protected under relevant information security standards. We are committed to ensuring confidentiality, integrity, and appropriate use of user information.

6. Collection of User Data

By using this network, you consent to the collection and use of certain personal data for the purposes of maintaining and improving the service. This may include:

Device information (e.g., MAC address, device type).
Connection logs (e.g., time of connection, data usage).
User activity (e.g., websites visited).

Data collected will be managed in line with the Kenya Data Protection Act No. 24 of 2019 and our information security standard.

7. Privacy Policy

Your privacy is important to us. Please review our information security standard to understand how we collect, use, and protect your information:

Information Security Standard

8. Disclaimer of Warranties

This network is provided "as is" and "as available" without any warranties of any kind. The Government of Kenya makes no warranties, express or implied, regarding the availability, reliability, or security of this network.

9. Limitation of Liability

To the maximum extent permitted by law, the Government of Kenya and ICT Authority shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use this network.

10. Changes to Terms

We reserve the right to modify these terms at any time. Any changes will be posted on this page, and your continued use of the network constitutes acceptance of those changes.

11. Contact Information

If you have any questions or concerns about these terms, please contact us at:

Physical Address:
Teleposta Towers, 12th Flr,
Kenyatta Ave., Nairobi, Kenya
P.O Box 27150-00100

Phone Number:
(+254) 20 667 6999

Email Address:
support@icta.go.ke